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Red Roof Inn Reservation PoliciesReservations Frequently Asked QuestionsWhat are the standard amenities at Red Roof Inn? What are Red Roof Inn’s reservation policies? What can I do on the Red Roof Inn’s Locations & Reservations site? Can I combine the Internet rate with any other promotional offer? I know I can make and cancel a reservation. Can I modify it? Is there a limit to the number of reservations I can make per day? Is a credit card required to make a reservation? What is the Guaranteed Reservation Promise? Is an e-mail address required to make a reservation? How important is my confirmation notice? Can I book more than two people into a room? Can I book my smoking preference? What if I have a special request? Can I enter my RediCard number? What is Red Roof Inn’s kids stay free policy? What is Red Roof Inn’s policy towards pets? Is there an age restriction on who can/or cannot check-in to a Red Roof lnn? Will the site accept an IATA number? What browser may I use to make a reservation on the Red Roof site? And why? How do I book an accessible room?
What are the standard amenities at Red Roof Inn?
What are Red Roof Inn’s reservation policies?Guaranteed ReservationsWe will be happy to hold your room for late arrival if you provide one of the following credit cards:
Room Payment Credit cards, cash, travelers’ checks (U.S.), personal checks (RediCard members only) and money orders accepted. Guests qualifying for tax exempt status are subject to varying state regulations. Please check with your host inn for special payment stipulations. Group Reservations Special Events Special requests Cancellation At most Red Roof Inn locations, guaranteed reservations must be cancelled by 6PM (check with host Inn or Central Reservations, as times and dates to cancel without a penalty may vary by location). What can I do on the Red Roof Inn’s Locations & Reservations site?You can view rates and availability. You can also make a reservation and even cancel one! Your information will be accurate, reliable and up-to-the-minute since you in fact will be retrieving information directly from our own Reservation System.What is a "Regular Rate"?At Red Roof Inn’s, you’ll always get a great room at a great rate. A regular rate is the hotel’s "rate of the day".What is the Internet Rate?As an Internet user, you’ll always have access to our lowest available rates of the day. Look for these special Internet Rates!What about promotional rates?Occasionally, we’ll run a special national offer. We’ll let you know if such an offer is available!Can I combine the Internet rate with any other promotional offer?Our internet rates are special promotional offers for our Internet users! They cannot, therefore, be combined with other discounts or promotions.I know I can make and cancel a reservation. Can I modify it too?If you need to modify your reservation (for example, you want to add an additional person); we ask that you please call us on 1-800-THE-ROOF within the USA/Canada; If calling from outside the country, please call at 1-614-601-4050 or fax at 1-937-325-4095.Is there a limit to the number of reservations I may make per day?Yes there is a limit. You may make one reservation per credit card, per property, per day. You may, of course, make a different reservation at a different hotel (with the same credit card) on the same day.Is a credit card required for an online reservation?Yes it is….you’ll find that most online reservation systems require a credit card. encrypt your card number! Also, don’t forget to cancel your reservation prior to 4 p.m. on your date of arrival (some hotels require a 6:00 p.m. cancellation instead). If you don’t cancel your reservation, you’ll be billed for a one-night’s stay.What is Red Roof Inn’s Guaranteed Reservation Promise?In the unlikely event that we cannot honor your guaranteed reservation or your smoking preference (for most room types), we will reimburse you for the first night’s lodging at a comparable motel, transportation to that establishment and a telephone call to your home or office to notify others of your new location.Is an e-mail address required to make a reservation?Yes, it is… a confirmation notification will automatically be forwarded to this address. Therefore, the address should be that of the guest. For security purposes, a confirmation or cancellation notification will never contain any credit card information.How important is my confirmation notice?Very important! Please read it carefully. It contains all the important details about your reservation: rate, cancellation information, etc.Can I book more than two people into a room?Generally speaking, yes. However, extra-person charges may apply for anything over two people. Check your confirmation for extra person charges.Can I book a smoking preference?We will happily take your smoking preference, and guarantee it for most room types.What if I have a special request?We welcome your requests! Enter any special requests in the "comments" field of the booking page. Please understand that we cannot guarantee these preferences. We’ll always, however, do our best to accommodate them when you check-in.Can I enter my RediCard number?You sure can! Your RediCard number can be added to the booking page and we will communicate the number to the hotel to let them know you are a RediCard cardholder or create a RediCard Member Personal Login and Password. Login to your RediCard Member account each time you visit redroof.com before making reservations. We'll save you time by conveniently auto filling your name, address and other designated information.What is Red Roof Inn’s kids stay free policy?At Red Roof Inn, kids under 17 "stay free" when they share the same room as their parent or legal guardian.What is Red Roof Inn’s policy towards pets?
Are there any age restrictions on who can/ or can not check-in to a Red Roof Inn?All guests registering must be 18 years of age or older (19-21 years of age required at some locations) and must present identification upon check-in.Will the site accept an IATA number?Yes it will. IATAs are accepted in the "Travel Agency" field.What browser may I use to make a reservation on the Red Roof site? And why?You’ll need Microsoft Internet Explorer, Netscape or another Web browser that uses the same security scheme as our secure Netscape server. An incompatible browser will result in an error message. Your browser’s secured function will protect (encrypt) any information you enter: name, credit card, dates, etc.How do I book an accessible room?Accessible rooms may be booked on this website. If you need a roll-in shower, be sure to book an accessible room with roll-in shower. If you are not able to book the accessible room of your choice on this website, please call 800-REDROOF (800-733-7663) to inquire about additional availability.[ Back to Top ] |
