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Red Roof PLUS+ Neptune Beach - Jacksonville Beach
1401 Atlantic Blvd, Neptune Beach, FL Directions
(81 Reviews)
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Ready to book? Give us a call at 1-937-505-5945 .
Hotel Overview
Red Roof PLUS+ Neptune Beach - Jacksonville Beach is one of the best 100% smoke-free budget hotels in Neptune Beach near the sandy shoreline of Atlantic Beach. We are also near Jacksonville Beach, Cradle Creek Preserve, Kathryn Abbey Hanna Park, Jax Surf and Paddle, Beaches Museum & History Park, Jacksonville Fairgrounds, the University of North Florida, Jacksonville University, the Jacksonville Executive at Craig Airport (CRG), Jacksonville International Airport (JAX), downtown Jacksonville and Mayo Clinic Florida. We offer our guests free Verified Wi-Fi, a free expanded cable package featuring HBO, an outdoor swimming pool, free continental breakfast (served daily 6:30AM – 9:30AM) and a guest coin laundry facility. Upgrade to one of our Premium rooms where we will have a snack ready for you in your room! Red Roof PLUS+ Neptune Beach - Jacksonville Beach is a pet-friendly hotel.
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This Red Roof PLUS+ in Neptune Beach, Florida is conveniently located less than one mile from the Atlantic Beach shoreline as well as a short drive away from Jacksonville Beach. While you’re in town, stroll the nature trails and boardwalks at Cradle Creek Preserve. Go for a hike or hit the biking trails at Kathryn Abbey Hanna Park. Learn to surf from the pros at Jax Surf and Paddle and visit the Jacksonville Fairgrounds where exciting events are held year round. Dive into the historical interactive exhibits at the Beaches Museum & History Park, the take a tour of the nearby campuses of the University of North Florida and Jacksonville University. Need to catch a flight? We are not far from the Jacksonville Executive at Craig Airport (CRG) and the Jacksonville International Airport (JAX). We are also close to the events happening in downtown Jacksonville and the medical facilities at Mayo Clinic Florida.
After a day filled with nearby exploration, unwind at our 100% smoke-free, family-friendly hotel. Upgrade to one of our Premium rooms where we will have a snack ready for you in your room! Connect to our free Verified Wi-Fi and take advantage of our free expanded cable package featuring HBO. Start your day with our free continental breakfast (available daily 6:30AM – 9:30AM), then grab a cup of complimentary hot coffee or tea in our lobby Go for a swim in our outdoor swimming pool of wash a load of laundry in our guest coin laundry facility. Print off your boarding pass at our business center. One well-behaved pet per room is welcome at Red Roof PLUS+ Neptune Beach - Jacksonville Beach.
Saving & Staying
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Neptune Beach - Jacksonville Beach Save up to 12% when you book now Learn More
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Neptune Beach - Jacksonville Beach We Offer Weekly Rates! Learn More
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Key Amenities
Hotel Amenities
Value
- Free Coffee in the Lobby
- Free Expanded Cable
- Free Long Distance
- Verified Wifi
- Weekly Rates
Services
- Business Center
- Coin Laundry
Recreation
- Swimming Pool
Convenience
- 100% Smoke-Free
- ADA Accessible Parking
- ADA Accessible Rooms
- Beach Nearby
- Communication Assistance Available: TTY & Bed Shaker
- Interior Corridors
- Microwave -Select Rooms
- Mini-Refrigerator - Select Rooms
- Mobility Accessible
- Pool Lift
- Portable Cribs Available
- Restaurant within Walking Distance
- Snack Center
- Sundeck
Transportation
- Free Parking
Nearby
Attractions
- Beaches Museum & History Park (2.71 mi)
- Jacksonville Beach (2.63 mi)
- Jacksonville Arboretum and Gardens (7.75 mi)
- Jacksonville Beach Parks & Rec (2.36 mi)
- Cradle Creek Preserve (3.22 mi)
- Windsor Parke Golf Club (4.82 mi)
- Downtown Jacksonville (14.69 mi)
- Jax Surf and Paddle (0.91 mi)
- Mayo Clinic Florida (4.57 mi)
- U.S. Naval Air Reserve (17.72 mi)
Airports
- Jacksonville Executive at Craig Airport (CRG) (6.22 mi)
- Jacksonville International Airport (JAX) (19.89 mi)
- Brunswick Golden Isles Airport (BQK) (64.44 mi)
- Daytona Beach International Airport (DAB) (81.53 mi)
Restaurants
- Parsons Seafood Restaurant (0.08 mi)
- Panera Bread (0.11 mi)
- Culhane's Irish Pub & Restaurant (0.16 mi)
- Wingstreeet (0.15 mi)
- Whataburger (0.17 mi)
- Wipeouts Grill (0.22 mi)
- The Fish Company (0.29 mi)
- The Fish Company (0.29 mi)
- Cantina Louie (0.31 mi)
- Boom Shaka Laka's (0.31 mi)
TripAdvisor Ratings
(81 Reviews)
Customer service is excellent
I wanted to extend a thank you to Mrs. Ava that took great care of my mom during her stay here. She answerd all of her question in reguards to her stay in was able to put her at ease. More importantly the rooms are very nice and at this point my mom is able to enjoy her stay. Thanks Ava !!!!!
Nice bed/run down hotel
We stayed one night here. It was enough. Room was nice but the actual hotel is a dump. The walls, doors and basically all common areas looked dirty. Good for an emergency (which is what it was for us).
You can not make a silk purse out of a sows ear
Our door jam was badly damaged apparently from being forced open, the discarded food dropped in the staircase remained through out our 3 day stay, exposed wires run along the walls, dirty and black floors in the corners of the bathroom floor, wall plaster cracked and falling off. We had a light bulb that burned out and we tried to get housekeeping to replace it, we even set the light in the middle of the room and put a note on it. The note was removed, the lamp was left in the middle of the room and still no light bulb. We woke up one morning with low water pressure and no hot water. We stopped at the front desk to let them know. I asked the day of our check out if there was any mention of it in our file and was told no. Other than the lamp all of our amenities in our room worked, but it required us to move the heavy furniture to plug in the microwave, refrigerator and coffee maker. I received an email from customer service asking me for my feedback. I shared with them everything above and some additional concerns and issues that I had. They responded within a few days with an apology and an offer of monetary compensation. That was a month ago and I have yet to hear back from them or receive any refund.
A complete Dump!
I'm not sure if hotels get inspections, if not, it's a shame! This hotel is a complete dump. 1. No elevator, dirty stairs 2. Old, dark and musty smell in the hallway 3. Dirty towels 4. Holes in the wall 5. Filthy tub 6. No hot water 7. Broken A/C unit We were in town for a Sporting event and basically had to other place to lodge for the night. I was so uncomfortable until I slept completely clothed. Lysol and all the cleaning supplies couldn't clean this place enough. OAN: The front desk associate Latonya and the GM Mary were wondering and displayed excellent customer service while handling our complaints.
Pleasantly Surprised
My husband and I arrived around 2pm to check in. The lady at the front desk could not locate our reservation. she was very polite but seem flustered due to the amount of people trying to check in. She asked us to wait for the manager to show up at 3. Check in is 3pm. Turns out, we wouldn’t be allowed to check in until around 7pm as rooms still weren’t ready at 3 or 5 when we came back. The reservation was never found but the manager worked on contacting the app we booked with for hours to get everything resolved. Donna (I think that is the managers name) was AMAZING. She handled each situation (there were a few similar to ours) with patience and ease. I overheard another person in line tell her she should be working somewhere else because she was so good. She just smiled and said she loved her job here. The room was clean and comfortable, very spacious, and smelled wonderful . I was surprised that there was no microwave or refrigerator. We didn’t have towels, called the desk and a very nice lady named Shawn brought us some. Breakfast was DELICIOUS. It was hot and there was a lot to choose from. Eggs, sausage, waffles, bagels, cereal. The breakfast lady was nice and always smiling. Things started off shaky, but because of the excellent service, we will definitely be back and will book with the hotel directly.
Check-in Age: 18 years or older
Pet Policy: One family pet not to exceed 80 pounds is permitted at no additional charge. Pet must be declared during registration and kept on a leash when outside guest room. Pets must never be left unattended in the guestroom and when you walk your pet please clean up after your pet.
Special Policy: Credit card or debit card is required at check-in and entire cost of say will be charged. Name on credit/debit card must match guest's ID. No cash is accepted at check-in. When a cardholder cannot be present at check-in, written credit card authorization is required.
