It was clean but old. Staff was very nice. Phone didn’t work. They took out the microwave for Covid so I had to go to lobby to warm up baby bottles in a dirty microwave everyone used. No coffee machine because of Covid (although all the other hotels in area have both.) They ran out of towels. People left laundry in wash and dryer just sitting there so we ran out of clothes. We had to get all of our towels snd soaps an TP ourselves from main desk in a garbage bag. It felt like jail. No one cleaned rooms during stay because of Covid which is fine I guess it’s safer. Toilet seat was broken. The hot and cold was mixed up on shower and my kid got hurt. Tiny tiny bathroom. The people staying were scary. We were loading our truck snd I caught a grown man stealing a case of my Mountain Dew. I was a little nervous because we were staying with kids You could walk to restaurants and the bed was clean and comfy at least. Again the staff were so kind. I almost feel bad writing BBC a bad review. Almost ... It was cheap. You get what you pay for. Lesson learned. Don’t let cheap husband booked the hotels!! 🤣
Dirty!
Tue Mar 16, 2021
This is suck!!! Really not deserves as 3-stars hotel at all. The floor is viscous and the bathroom looks really old. The phone-line in my room is not working and no one come to clean my room 2 days in row although I called them very early in the morning (I DO NOT put anything at my door to prevent them come in)
If I was not in emergency visit, I never choose this hotel to stay!
Very disappointed!
Loved it!
Mon Mar 1, 2021
AFTER CANCELLING A Home Town Suites reservation 30 min north,, we found this Red Roof. Oswaldo was wonderful and honored my employee voucher with no issues. The room was very clean and beds were comfortable. Pool needed a little attention but my grandchildren were happy with it. Am definitely planning a return visit!
Excellent hotel
Tue Feb 23, 2021
This hotel is amazing,is closed to everywhere, good location in the heart of orlando, the costumer service is wonderfull specially Hilda in front desk, she took extra time always to talk to us and recommend place to visit and where buy things with good prices, was our first time in Orlando and for sure I will come back to this hotel.
Awesome hotel for a good price!
Mon Feb 8, 2021
Me and my friends stayed here for a week, the customer service was awesome! We ran into an incident on the bus with our service dog, and the hotel fixed it right away. For the price of the hotel, it is an awesome place to stay!
