The St. Clair Hotel - Magnificent Mile Red Roof Inn Chicago

162 East Ontario Street, Chicago, IL   Directions
(39 Reviews)
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Hotel Overview

Red Roof Chicago - Downtown is now The St. Clair Hotel - Magnificent Mile! We are conveniently located in the heart of Chicago for shopping on the Magnificent Mile and exploring the city’s biggest attractions including 360 Chicago Observatory, Navy Pier and the Chicago Theatre. We offer our guests the convenience of valet parking and free Verified Wi-Fi. The St. Clair Hotel - Magnificent Mile is a pet-friendly hotel.

We are featured by  USA Today 10Best  as a top affordable hotel in Chicago!

NEED TO SPEAK TO THE FRONT DESK? Call 1-312-787-3580

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The St. Clair Hotel - Magnificent Mile is in the center of downtown Chicago near the iconic Chicago River. We are only one block away from the Magnificent Mile for upscale shopping and dining. Enjoy the best city views at 360 Chicago Observatory and a short commute to the Chicago’s Museum Campus featuring Shedd Aquarium, the Field Museum of Natural History, Soldier Field and Adler Planetarium. Stroll along Lake Michigan for an afternoon at the beach or enjoy the promenade at Navy Pier. End your night with a live performance at the world-famous Second City comedy club or a Broadway show at one of Chicago’s famous theaters including the James M. Nederlander Theatre, the CIBC Theatre and Cadillac Palace Theatre.

Sleep comfortably in our newly-renovated, 100% smoke-free rooms featuring Verified Wi-Fi, silky bedding, pillow top mattresses and spa-inspired bathrooms with multi-flow shower heads. We offer our guests in-room amenities such as large flat screen TVs, work desks, hairdryers, in-room coffee makers, iron and ironing board with our Superior, Deluxe and Elite rooms offering a microwave and mini-refrigerator. RediCard members can now receive a $2 discount plus 500 bonus points when upgrading to an Elite Windy City 2 King Beds room that features two large king beds, a free Sleep Enhancing Kit and a customized “Windy City” Chicago-themed snack box ready in your room. We also offer access to our guest laundry facility. One well-behaved pet per room is welcome at The St. Clair Hotel - Magnificent Mile.

Learn more about The St. Clair Hotel - Magnificent Mile!

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Room & Rates

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Key Amenities

100% Smoke Free
Kids and Pets Stay Free
Verified Wi-Fi

Hotel Amenities

  • All New NextGen Rooms
  • Free Expanded Cable
  • Free Long Distance
  • Coin Laundry
  • ADA Accessible Parking
  • ADA Accessible Rooms
  • Communication Assistance Available: TTY & Bed Shaker
  • Elevator
  • Interior Corridors
  • Ironing Board/Iron - Available at Front Desk
  • Mobility Accessible
  • Portable Cribs Available
  • Restaurant within Walking Distance
  • Snack Center
  • Parking Nearby (Fees Vary)
  • Public Transportation Nearby


  • Garrett's Popcorn (0.04 mi)
  • Apple Store (0.11 mi)
  • Nike Town (0.10 mi)
  • Magnificent Mile Shopping (0.35 mi)
  • John Hancock Center (0.80 mi)
  • James M. Nederlander Theatre (0.80 mi)
  • Shedd Aquarium (0.80 mi)
  • Field Museum (0.80 mi)
  • Navy Pier (0.93 mi)
  • Adler Planetarium and Astronomy Museum (2.03 mi)
  • Chicago Midway International Airport (MDW) (9.47 mi)
  • Chicago O'Hare International Airport (ORD) (15.68 mi)
  • Griffith Merrillville Airport (05C) (27.47 mi)
  • Joliet Regional Airport (JOT) (38.53 mi)
  • Grand Lux Cafe (0.09 mi)
  • Corner Bakery Cafe (0.07 mi)
  • Epic Burger (0.07 mi)
  • Ron of Japan (0.08 mi)
  • West Egg Cafe (0.10 mi)
  • Timothy O'Toole's Pub (0.12 mi)
  • Starbucks (0.15 mi)
  • Gino's East (0.19 mi)
  • Dunkin Doughnuts (0.21 mi)
  • Rainforest Cafe (0.38 mi)

TripAdvisor Ratings

16 day stay while family member having surgery nearby northwestern hospital
March 23, 2019

kyle at the front desk. he gave excellent customer service each time he was asked. he offered the rewards program. he offered info on area dining. he was very pleasant and kind and professional. some were not helpful. our only real complaint was there were no refigerators or microwaves to be used.

Best option in Chicago!
March 19, 2019

Great service, great location, great staff! We couldn't have chosen better, the room has the right space. Bathroom is nice and clean (also the room was neat). Location is the best, just in the middle of downtown Chicago! Will definitely come back!

Good Value for the Price
March 18, 2019

I went to Chicago for my birthday weekend, didn't plan on spending a lot of time in our room so I wasn't looking for anything fancy. Overall this hotel was a good value for the price that we paid. We did 'upgrade' to have a mini fridge in our room to keep some of our cocktails cold. There were a few issues while we were there, the first (and biggest issue) was that one of the elevators was out of order and it usually was a long wait to get into an elevator because the one that was working was so tiny! We used the stairs more than the elevator which were pretty steep. Ended up having to go down the stairs when we checked out as well for fear we'd miss our train. Doing that with a heavy suitcase was not fun! The second issue, it's a very tall building, but there's only vending and ice on one floor, and when you went into that vending area it smelled like dead fish! The room however was very nice! Very clean! And the beds were so comfortable, I don't think I have ever slept so well in a hotel room before!

NOT Recommended!
March 17, 2019

Horrible stay. No point in lining up as no one else does, just stand at the front desk and you will be helped with no regard to anyone else who has been waiting waiting. Make sure you don't book via third party or the hotel gives you an incorrect room, they'll blame it on the site you booked with and lie to you about not having any available rooms similar to what you originally booked. I'll be surprised if the elevator ever got fixed. They have laundry facilities but no vending machine with laundry detergent. The toilet and sink were dirty with urine, residue and hair. I'm not sure how they got all these good reviews, but I didn't experience anything everyone else seems to be describing. I would NEVER consider staying at this hotel even if the room was free and I was paid to stay here. No thanks to Bruce who was the manager on duty... he came up to provide the key to the correct room we eventually received an hour later, but no apology.

"The Proof Is Behind The Scenes"
March 17, 2019

I had a chance to book one night at the St. Clair Hotel, formerly Red Roof Inn. I want to apologize to Bruce who is part of the leadership team. In retrospect the true test of a professionally run hotel is how management handles issues no matter how big or small. I was totally impressed with Bruce's proactive approach which resulted with an iimmediate remedy. I have booked at many hotels & have not found one hotel that measures up to the St. Clair Hotel. It is okay if you check in & there are no problems, but what happens if management is indifferent like the Raffaello Hotel who left me in the lurch regarding my $100 incidental fee & did not respond to my Tripadvisor evaluation? Dealing with Bruce I had no need to escalate my issue because he took care of it pronto. To all travelers out there thinking about checking into the St. Clair Hotel please remember taking care of their guests is a full package deal. I will be booking again soon no doubt.

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See Terms & Policies

Check-in Age: 21 years or older

Pet Policy: One family pet not to exceed 40 pounds is permitted at no additional charge. Pet must be declared during registration and kept on a leash when outside guest room. Pets must never be left unattended in the guestroom and when you walk your pet please clean up after your pet.

**There is no parking on-site at this location. Our current valet parking rate is 58.00 per vehicle, per night of stay this includes in and out privileges. The total for all vehicles for the entire stay is collected at check-in. Reservations for the valet parking service are not required. Custom vans, dually trucks, and other oversize vehicles may not be able to be parked. Trailers and motorcycles cannot be parked.

The hotel requires a credit card or debit card authorization for the full cost of the entire reserved stay, including parking if applicable, and an incidental deposit of 75.00 at the time of check-in. Cash is accepted at check-out. This hotel does not accept pre-paid or 3rd party debit cards. There is an ATM in the hotel for these transactions.

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