Red Roof PLUS+ San Antonio Downtown - Riverwalk Red Roof Inn Plus San Antonio

1011 East Houston Street, San Antonio, TX   Directions
(731 Reviews)
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Ready to book? Give us a call at 1-937-328-1591 .

Hotel Overview

Red Roof PLUS+ San Antonio Downtown - Riverwalk is a 100% smoke-free, family-friendly hotel in Downtown San Antonio, Texas. We are one of the best budget hotels located just minutes away from world-famous the San Antonio Riverwalk. Some other nearby attractions include the Tower of the Americas, The Rivercenter Mall, the Riverwalk, the Alamodome, the Freeman Coliseum, the AT&T Center, Henry B. Gonzalez Convention Center, Splashtown, SeaWorld San Antonio and Six Flags Fiesta Texas. Enjoy our free Verified Wi-Fi, free expanded cable package, and outdoor swimming pool. Car parking is just $15/night. Please contact us to book a meeting in our meeting facilities. Red Roof PLUS+ San Antonio Downtown – Riverwalk is a pet-friendly hotel.

NEED TO SPEAK TO THE FRONT DESK? Call 1-210-229-9973

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Click here to experience more of San Antonio Downtown – Riverwalk.

There’s so much history and entertainment to explore near Red Roof PLUS+ San Antonio Downtown - Riverwalk. Take a tour and explore the Alamo, the site of the battle of the Alamo in 1836. Admire amazing views of downtown San Antonio at the Tower of the Americas. Need some retail therapy? The Rivercenter Mall is less than two blocks away with over 100 retailers and restaurants. While you’re downtown, stroll through the Riverwalk, a city park with walkways along the banks of the San Antonio River. Catch a local sporting event or tradeshow at the Alamodome. Stop by the Freeman Coliseum, a sports and concert venue or the AT&T Center, home of the San Antonio Spurs and the San Antonio Rampage. Plan your next meeting at Henry B Gonzalez Convention Center located less than 3 blocks away. Experience fun for the whole family at Splashtown waterpark, SeaWorld San Antonio, and Six Flags Fiesta Texas all just a short drive away. We are also located close to the San Antonio International Airport.

At the end of the day, enjoy the amenities our Red Roof PLUS+ in San Antonio, Texas has to offer. Kick back in the comfort of your room with our free Verified Wi-Fi and free expanded cable package. We offer “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music, and games. Upgrade to one of our Premium rooms with a snack ready for you in your room! Stop by our lobby and grab a cup of our complimentary coffee or tea, and purchase a snack from our snack center. Go for a swim in our outdoor swimming pool. Ask us about booking our meeting facilities. One well-behaved pet per room is welcome.

Learn more about Red Roof PLUS+ San Antonio Downtown - Riverwalk!

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Key Amenities


100% Smoke Free
Kids and Pets Stay Free
Verified Wi-Fi

Hotel Amenities


Value
  • Free Coffee in the Lobby
  • Free Expanded Cable
  • Free Long Distance
  • Free Wifi
Services
  • Dry Cleaning Available
  • Meeting Facilities
Recreation
  • Swimming Pool
Convenience
  • ADA Accessible Parking
  • ADA Accessible Rooms
  • Airport within 10 Miles
  • Elevator
  • In Room Dining
  • Interior Corridors
  • Portable Cribs Available
  • Public Transportation Nearby
  • Restaurant within 1 Mile
  • Snack Center
Transportation
  • Garage/Covered Parking (Fee)

Nearby


Attractions
  • Rivercenter Mall (0.27 mi)
  • The Alamo (0.34 mi)
  • Tower of the Americas (0.53 mi)
  • Splashtown - San Antonio (0.83 mi)
  • San Antonio Convention Center (0.83 mi)
  • Riverwalk - San Antonio (0.83 mi)
  • AT&T Center (0.83 mi)
  • Freeman Coliseum (2.51 mi)
  • SeaWorld - Texas (13.27 mi)
  • Six Flags Fiesta Texas (14.30 mi)
Airports
  • San Antonio International Airport (SAT) (7.10 mi)
Restaurants
  • Denny's (0.22 mi)
  • Dairy Queen (0.24 mi)
  • Luciano Express Pizzeria (0.25 mi)
  • Morton's The Steakhouse (0.25 mi)
  • Taco Bell (0.25 mi)
  • Famous Famiglia (0.26 mi)
  • Blimpie (0.26 mi)
  • Hooters (0.28 mi)
  • Margaritaville Restaurant San Antonio (0.28 mi)
  • Spaghetti Warehouse (0.18 mi)

TripAdvisor Ratings


Will not stay here again
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July 08, 2018

This was a very bad experience for my family and me. We booked through Hotwire for a very reasonable price. We arrived about 10 minutes before check in and the lady that was checking us in tried charging me another amount than what I originally paid online. After I told her I had already paid online she called someone else over and they were talking amongst themselves. She then told me that it was taken care of but I needed to pay for parking separate. $15 a day, not bad at all, I paid the amount and proceeded to go to our room. The keycards did not work until after the 5th or 6th try. That evening we had an event to go to, I was getting ready to iron some of our clothes and the iron did not work. I called the front desk to let them know we needed one and the lady, Jasmine,I believe, said she would send maintenance to give us a replacement. 30 minutes went by and nothing. I called back and she said she would call maintenance and call me back with an update. 30 more minutes and again, nothing. That night we got back to our room pretty late and the guests in the next room were blasting music like if they were outdoors. We are traveling with 2 kids and they couldn’t sleep because of the noise. I called the reception to see if they could ask them to keep it down and they said they would send security.. there was people going in and out of that room and it didn’t sound like security actually went because the music didn’t stop. Later, we heard someone trying to get in the door so my husband went to the door and it was a woman saying that was her room and we needed to get out. My husband told her she needed to go speak to the front desk because we had checked in that afternoon. We finally ended up falling asleep but were woken up at around 5 am to the same blasting music next door. The door leading to the parking garage was left open I’m assuming for the party guests next door. So security wise this was not a secure place to be. We left that morning and came back to only one of our beds made. We had left my daughter’s shorts on the bed and apparently the staff isn’t allowed to touch any of the guests belongings. Very bad experience, needless to say, we will not be staying here again.

Vendors roam the halls and slip things under your door.
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July 06, 2018

We'll start with the positives: *$70 bucks a night with a military discount. *the room was clean, the bathroom was mildew free. *pillow cases are embroidered soft or firm. *7 minute walk to The Alamo. Now the negatives: *They allow outside food vendors to slip advertisements under your door. Seems unsafe that the hotel is ok with it. Either way, we were hungry after a day of travel and succumbed. We ordered from a place called 24th street pizza. Some parts of the order were uncooked, there was sauce on every container, no silverware or napkins, and missing parts of the order. *vending machines were "out of order" at time of this writing. *Check in experience was extremely slow. At the desk we were given a room on the first floor. Dad and I were like, "Awesome." Dad's in his late 60s, mom is in her mid 70s, I'm wearing a surgical boot. A couple of girls walked in and spoke to the other check-in clerk. Our check-in clerk and their check-in clerk had a side conversation where I heard them talking about the first floor room. I went to the restroom and came back. As we were walking out, Dad said, "I thought he said we had the first floor room, he gave us the 2nd floor." "It was the chicks, dad." I said. "Huh?" "They gave the room to those chicks that came in after us, Dad. You're not as sexy as you used to be." *Some of the lights in the room were burnt out.

Horrible stay
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July 05, 2018

We booked and paid in advance for 4 nights in June. While in route we encountered an obstacle which forced us to arrive on Tuesday rather than Monday. We called Monday and informed Red Roof of the new arrival and was reassured that our reservation would be held. Upon arrival, at or around 9 pm and after a 14 hour drive, we were told by the front desk that she encountered a problem with our reservation. When asked what exactly the issue was, she proceeded to explain that the Night Auditor had done something to cancel our pre-booked, pre-paid reservation. She made a call from her cell to someone. Came back to us 20 minutes later and explained that the Manager was creating a new reservation. When were finally able to check in, we were made aware of no breakfast, mandatory parking and safe usage fees to be charged up front. It is MANDATED that you park in their garage, which by the way, their key cards never work on the first try, or the second, or third. The key cards were such an issue we have to rekey our cards on a daily basis as it they either did NOT work at all or took about 5 tries to open your room door or allow access to the garage. The last 2 days we stayed, their showers had very low pressure or it completely shut off the shower on you. When we called their desk they had no knowledge of issues with the water. When the maintenance man came he blamed the city. He did nothing to the shower. When we finally had decent water pressure, we had to leave the shower running in order to allow our family to shower. Turning the shower off and back on would create the same problem. Had we not paid in advance and not had a strict schedule to adhere to, we would have stayed some where else. We have received better service from Super 8 motels. Extremely disappointed with our stay.

Good stay in spite of a few issues
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July 04, 2018

We stayed for 4 nights to attend a conference at the convention center. The location was convenient for walking everywhere downtown, the parking garage was covered and on location (which many hotels downtown were not), and the front desk staff was cheerful and helpful. Upon check in, I asked about a Mexican restaurant on Vance Jackson--but I could not remember the name of it. The clerk went out of her way to look up Mexican restaurants and found the one I was looking for. She also gave us great directions about the best place to park in the parking garage, best short cuts for getting to the convention center, and ideas for exploring the River Walk. Unfortunately, we had a series of mishaps with house keeping. When we came back from the first day of the conference, my companion's bed was made, but mine was not. We found out that house keepers are forbidden to touch anything belonging to a guest so anything left on the bed prevents them from making it. I had left a box on the bed that was too large for the trash can, hoping she would take it. I had also left a $3 tip on the pillow to encourage good service and it was still there. I found out later that I was supposed to put it in an envelope that was on the desk (which we did not see). The iron in the room was broken so we had to get a different one, and the clock was also broken so we had to get that replaced. Although that was annoying, we found the staff happy to help. The next day when we returned, our Do Not Disturb sign was on the outside of the door, a trash can was in front of the door, and our room had not been made up at all. We had a few other small issues, but the front desk did its best to try to accommodate us. Upon checkout, we asked to speak with the manager. Kimberly West listened to our issues and did an outstanding job of helping us reach a fair resolution. Unfortunately, my travel companion began with a negative attitude and verbally attacked Ms. West before even giving her a chance to explain. After my roommate calmed down and went to sit in the lobby, I was able to have a very civil and productive conversation with Ms. West. I commend her not only for being gracious while under fire from my friend, but also for suggesting a variety of possible remedies until we both agreed upon what I think was a very fair solution. She did everything she could to make us happy, and she did so with grace and poise. I would definitely stay here again, but I did suggest that the front desk explain to guests what their policy is with housekeeping in order to prevent future misunderstandings. A nice touch was finding a box of goodies in our refrigerator as a "welcome" package. It contained snacks, bottled water, juice, etc. Since Red Roof Inns don't offer a morning breakfast, this was a helpful way to get us through some long days. The rooms are also well insulated. Although our room faced the freeway, we never heard the traffic or our neighbors in nearby rooms. The beds were very comfortable and the towels were thicker than most other inexpensive hotels.

Not up to par!
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June 23, 2018

This hotel was not up to my personal standards. I booked it through hotels dot com and was slightly misinformed about its interior. The hotel is somewhat dated and they need to work on cleanliness. After checking in and seeing the room we decided to leave and stay elsewhere.

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See Terms & Policies

Check-in Age: 18 years or older.   

A valid credit card is required at check-in.

Safe Usage Fee of $1.50 + tax per night will be added at the hotel.  

A $25 early check in fee is charged for any guest checking in prior to 8 AM. 

Pet Policy: One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside the guest room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on property, please be considerate and clean up after your pet.



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