Red Roof Inn Palmdale - Lancaster

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(52 Reviews)
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Ready to book? Give us a call at 1-937-505-5904.

Key Amenities


Business Center
Free Wifi
In-Room Coffee - All Rooms
Microwave - All Rooms
Pets Stay Free
RediClean

Hotel Amenities


Value
  • Bilingual/Multilingual Staff
  • Free Coffee in the Lobby
  • Free Expanded Cable
  • Free Long-Distance Calling
  • Kids 17 & Under Stay Free
  • Weekly Rates
ADA Amenities
  • Accessible Parking Spaces for Cars in Self-Parking Facility
  • Accessible Parking Spaces for Vans in Self-Parking Facility
  • ADA Accessible Rooms
  • Communication Assistance Available: TTY & Bed Shaker
Convenience
  • Interior & Exterior Entrances
  • Ironing Board/Iron - Available at Front Desk
  • Portable Crib/Play Yard Available
  • Restaurant within Walking Distance
  • Snack Center
Transportation
  • Free Parking
  • Limited Bus/Truck Parking Available
  • Public Transportation Nearby

TripAdvisor Ratings


I should have trusted all the reviews, This place needs to be re-inspected by the City and Red Roof Inc.
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Thu Apr 8, 2021

I thought Red Roof great It would be a very nice place to stay the night! What a mistake it was to stay as when I finally check in the key did not work and went back to the desk and fixed key only to find when I opened the door the room had been smoked in did ask for another room but said there were none I wonder as this is a big hotel with 2 floors and not a lot of cars did notice lot of suspicious guests there. Also my room was not in very good shape noticed round hole in the shower about 1 inch hopefully there was not a camera in there also electrical outlet covers missing and so much filth around the A/C unit along with the outside everywhere broken screen, a old vacuum cleaner and the trash bins around the property were over flowing and then some . Also there was pounding and banging going on till 9:30PM in some other room . Then in the morning there were dogs dogs running loose in the hall and barking for about 30 minutes. Then some guest outside got in his car and blasted his radio for about 20 minutes at 6AM . Early staff was not the most friendly person as i tried to check in at 1:30PM but said to come back and did not try but afternoon girl was nice but still think she could have found me another room. that had not been smoked in.

This is way below the Red Roof standard.
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Fri Feb 19, 2021

With the Red Roof name, I sort of expected something that is maybe a step above Motel 6. Instead, it is maybe 2 steps below. There is a lot of cosmetic damage to the motel and to the rooms, and most of it has been fixed with either tape or different color paint. My room was a non-smoking room, as requested, as were most of the rooms on the 1st floor. However, there was a stench of tobacco and weed smoke in the hallway, some of which crept into my room. The room was also rife with the odor of industrial disinfectant. Overall, the hotel is poorly maintained and should be avoided.

The Outside of Building looks like the local city dump
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Wed Feb 26, 2020

Trash in the hallways, outside by the entry door like someone was evicted. Now the room I was in was pleasantly clean....until I saw the face towel with mold on it. So in short proceed with caution. I guess you get what you pay for! Never again!

If I could give zero stars I would
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Mon Feb 24, 2020

'When we first walked into our room the wood floors were really sticky, so we took a washcloth and cleaned them. When we wet the washcloth we found that the water from the sink was draining onto the floor under there sink, so we put the trash can under there. Then, until about 2 in the morning there were kids running running up and down the hallways (upstairs and downstairs) screaming and hitting the walls and parents right behind them screaming. I finally yelled out the door for them to stop and then it quieted down. The second night it was the same thing, kids and their parents running up and down the hallways screaming and banging in walls. Finally at midnight I called the front desk and asked them to make thet people stop. She said what noise I don't hear anything. I said 'you have got to be kidding me, they have been running up send down the hallway screaming for hours. Go stand in the hallway for a few minutes you will hear it.' It finally quieted down. We went to the front desk this morning and told the girl everything and she acted like she didn't care. We won't be back and this review is going everywhere I can put it.' The girl mumbled she "Sorry' and then handed me my receipt. There was no concern, no attempt to make things right or to even contact a manager. My husband and I were both really upset about this whole thing. We spent almost $150 for 2 nights to have this kind of an experience both nights in a row. Also, there are new mattresses lined up against the walls in the hallway on really filthy carpet, the vending machines in the lobby were all almost empty. I just can not say enough about how bad this experience was. We were in town for my Dad's memorial and this really didn't help matters at all.

Worst place I have ever stayed
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Sun Feb 23, 2020

When we first walked into our room the wood floors were really sticky, so we took a washcloth and cleaned them. When we wet the washcloth we found that the water from the sink was draining onto the floor under there sink, so we put the trash can under there. Then, until about 2 in the morning there were kids running running up and down the hallways (upstairs and downstairs) screaming and hitting the walls and parents right behind them screaming. I finally yelled out the door for them to stop and then it quieted down. The second night it was the same thing, kids and their parents running up and down the hallways screaming and banging in walls. Finally at midnight I called the front desk and asked them to make thet people stop. She said what noise I don't hear anything. I said 'you have got to be kidding me, they have been running up send down the hallway screaming for hours. Go stand in the hallway for a few minutes you will hear it.' It finally quieted down. We went to the front desk this morning and told the girl everything and she acted like she didn't care. We won't be back and this review is going everywhere I can put it.

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