Red Roof Inn Jacksonville - Cruise Port Red Roof Inn Jacksonville

10901 Harts Road, Jacksonville, FL   Directions
(26 Reviews)
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Hotel Overview

Come stay and enjoy the comfort and convenience that the newly-renovated Red Roof Inn Jacksonville – Cruise Port has to offer. Our hotel is located just minutes from Downtown Jacksonville, River City Market Place, Prime Osborn Convention Center, Alltel Stadium, Dames Point Cruise Terminal and Jacksonville Beaches. Our guests enjoy free Wi-Fi, coffeehouse style coffee and tea in the lobby and select rooms offer a microwave and mini-refrigerator.

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Click here to experience more of Jacksonville.

Located off of I-95, just minutes from downtown Jacksonville, Red Roof Inn Jacksonville – Cruise Port is a comfortable and convenient place to stay. Guests enjoy the easy access to local shopping and attractions including River City Market Place, Jacksonville Zoological Gardens, Jacksonville Museum of Contemporary Art and the Anheuser Busch Brewery. Several nearby universities and event centers are also close by, including Florida Community College, Jacksonville University, the University of North Florida, Prime Osborn Convention Center, Alltel Stadium and Jacksonville Fairgrounds. If the ocean is calling you Dames Point Cruise Terminal and Jacksonville Port Authority are just a short drive away.

Guests of Red Roof Inn Jacksonville – Cruise Port enjoy free Wi-Fi throughout the hotel and complimentary coffeehouse style coffee and tea in the lobby. Our hotel offers handicapped accessible guest rooms, 24-hour front desk service and free parking for your convenience. Select guest rooms include microwave and mini-refrigerator. One well behaved family pet is welcome.

Learn more about Red Roof Inn Jacksonville - Cruise Port!

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Key Amenities

Kids 17 & Under Stay Free
Pets Stay Free

Hotel Amenities

  • Free Coffee in the Lobby
  • Free Long Distance
  • Weekly Rates
  • 100% Smoke-Free
  • ADA Accessible Parking
  • ADA Accessible Rooms
  • Airport within 10 Miles
  • Restaurant within 1 Mile
  • Snack Center
  • Free Parking
  • Limited Bus/Truck Parking Available


  • Anheuser-Busch Jacksonville Brewery (0.66 mi)
  • Jacksonville Zoo and Gardens (2.03 mi)
  • River City Marketplace (2.88 mi)
  • Jaxport Cruise Terminal (4.94 mi)
  • Jacksonville University (6.50 mi)
  • Florida State College at Jacksonville Downtown Campus (6.81 mi)
  • Jacksonville Museum Of Contemporary Art (7.16 mi)
  • The Prime Osborn III Convention Center (7.29 mi)
  • Jacksonville Fairgrounds (7.36 mi)
  • EverBank Field (7.65 mi)
  • Jacksonville International Airport (LAN) (4.29)  mi
  • Sonny's BBQ (0.13)  mi
  • Tunis (0.17)  mi
  • Krystal (0.23)  mi
  • Checkers (0.24)  mi
  • Chan's Chinese Restaurant (0.24)  mi
  • Dunkin Doughnuts (0.25)  mi
  • Papa Murphy's Take 'N' Bake Pizza (0.25)  mi
  • Cicis (0.28)  mi
  • New China Restaurant (0.31)  mi
  • KFC (0.37)  mi

TripAdvisor Ratings

Hotel stay
April 19, 2018

Hello my name is Lakesha Baker and me and family came from Mississippi we just relocated to the area and when we first arrived here in Jacksonville moving from place to place everyone was so rude and not so polite ,we came to the red roof inn where we meet Mr.Walter through our stay he has been more than generous to me and my family, he has accommodate me and my family with anything we need. Love the fact that the housekeepers make sure we have clean room everyday, my family and I cant be more appreciative and can’t thank him enough he is always nice and polite, I would consider anyone to come here and we will continue our stay as well. He is#1 in our book when it comes to the hotel and they good hospitality,very good staff 🙂🙂🙂🙂🙂Thanks Mr. Walter

Redroof inn cruise port Jacksonville fl
March 27, 2018

I enjoy staying here I feel comfortable and relaxed here and the gm manager MR WALTER HOOKER he takes his job very perfessional and welcoming the guest it makes me welcoming also and I'm still here so I just want to say thank you MR WALTER

Well priced. Bad Hotel
March 24, 2018

On a road trip and needed a place to step. Well priced. Pictures are very deceiving. The rooms are newly renovated, but poorly done. It was like putting lipstick on a pig. The hallways were not renovated and the smell of smoke poured into the room, even though the hotel said no smoking. The walls were thin and you could hear other tenants screaming or talking. Wifi does not work well. In all honesty for the price it was not bad for one night, would not stay here again. Did not feel safe in the room, or for my car in the parking lot. If I wasn't so tired from driving, I would have kept looking.

What A Dump!
March 22, 2018

This dump is a Red Roof in NAME ONLY. I think this was previously called the 'Jackson Inn' or the 'Jacksonville Inn' (as that was the WiFi name). My guess is that Red Roof just 'bought' this property because there is nothing that lives up to Red Roof standards. The bathtub was gross and did not drain, I took a shower this night and the tub has yet to drain (2 hours later). The carpet on the stairs and hallway is decrepit and probably 20 years old. There is also a funky smell in the room even though the bedding looks fairly new. Lastly the location is in a bad part of town, there were many people hanging around and walking through the parking lot. While I was there the local police served a warrant on a guest and took him into custody. AND THE SMOKE DETECTOR WAS OFF THE WALL AND IN A NIGHTSTAND!!

March 20, 2018

I have stayed a quite a few Red Roof Inns and this by far was the worst stay i have EVER had. To start the pictures and descriptions do not match what is actually presented at the property. The 1st room that I was given was on the ground floor. The window was right in the parking lot and the curtains were broken. This means that anyone driving through the parking lot or parking right in front of my window would be able to see right into the room. I then requested another room and was given one on the third floor. I have to say that he staff at the front desk was very friendly and helpful with the request, which is the ONLY positive thing I can say about this establishment. When I entered this room, I could tell right away that it hadn’t been cleaned in quiet some time. The bed was made but the sheets were dingy, almost yellow, the drawers were filthy with all different types of debris and hair. The mirrors were all filthy with hand prints and hearts and God knows what else. The bathroom was even worse. The sink was dirty, there were wads of hair stuck behind the sink and on the floor in the corners, and the tub was DISGUSTING!!!!! I took a shower with flip flops on because I was scared that I might get an infection or something. There was no garbage can in the bathroom and the towels were dirty as well. These were just the issues with my room. The property itself is an entirely different story. This property should not be listed as a hotel but more like an apartment. They rent rooms by the week and month, which is fine, that is their right, however I personally feel that it should be listed on the site so that the customer has the option to choose it or not. The unbearable smell of marijuana was enough to make a person sick. The suspicious people hanging around in the stairwells and outside the property as well were not giving off a very safe vibe. Around 1230 AM, I heard several different male voices outside of my room door. They were loud, they were smoking and it made me very uncomfortable. Prior to that, around 7 or 8 o’clock pm, there was an older Middle Eastern gentleman knocking on doors claiming “housekeeping”. I am not a hotel owner, but does that not strike you as odd? This place is obvious running some sort of prostitution out of it as well. I had to leave. I felt safer sleeping inside of my car in a truck stop parking lot than I did staying in this establishment. How do I get my money back?

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See Terms & Policies

Check-in Age: 21 years or older

Pet Policy: One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet.

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