Red Roof Inn Jacksonville - Cruise Port Red Roof Inn Jacksonville

10901 Harts Road, Jacksonville, FL   Directions
(17 Reviews)
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Hotel Overview

Come stay and enjoy the comfort and convenience that the newly-renovated Red Roof Inn Jacksonville – Cruise Port has to offer. Our hotel is located just minutes from Downtown Jacksonville, River City Market Place, Prime Osborn Convention Center, Alltel Stadium, Dames Point Cruise Terminal and Jacksonville Beaches. Our guests enjoy free Wi-Fi, coffeehouse style coffee and tea in the lobby and select rooms offer a microwave and mini-refrigerator.

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Located off of I-95, just minutes from downtown Jacksonville, Red Roof Inn Jacksonville – Cruise Port is a comfortable and convenient place to stay. Guests enjoy the easy access to local shopping and attractions including River City Market Place, Jacksonville Zoological Gardens, Jacksonville Museum of Contemporary Art and the Anheuser Busch Brewery. Several nearby universities and event centers are also close by, including Florida Community College, Jacksonville University, the University of North Florida, Prime Osborn Convention Center, Alltel Stadium and Jacksonville Fairgrounds. If the ocean is calling you Dames Point Cruise Terminal and Jacksonville Port Authority are just a short drive away.

Guests of Red Roof Inn Jacksonville – Cruise Port enjoy free Wi-Fi throughout the hotel and complimentary coffeehouse style coffee and tea in the lobby. Our hotel offers handicapped accessible guest rooms, 24-hour front desk service and free parking for your convenience. Select guest rooms include microwave and mini-refrigerator. One well behaved family pet is welcome.

Learn more about Red Roof Inn Jacksonville - Cruise Port!

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Key Amenities

Kids 17 & Under Stay Free
Pets Stay Free

Hotel Amenities

  • Free Coffee in the Lobby
  • Free Long Distance
  • Weekly Rates
  • 100% Smoke-Free
  • ADA Accessible Parking
  • ADA Accessible Rooms
  • Airport within 10 Miles
  • Restaurant within 1 Mile
  • Snack Center
  • Free Parking
  • Limited Bus/Truck Parking Available


  • Anheuser-Busch Jacksonville Brewery (0.66 mi)
  • Jacksonville Zoo and Gardens (2.03 mi)
  • River City Marketplace (2.88 mi)
  • Jaxport Cruise Terminal (4.94 mi)
  • Jacksonville University (6.50 mi)
  • Florida State College at Jacksonville Downtown Campus (6.81 mi)
  • Jacksonville Museum Of Contemporary Art (7.16 mi)
  • The Prime Osborn III Convention Center (7.29 mi)
  • Jacksonville Fairgrounds (7.36 mi)
  • EverBank Field (7.65 mi)
  • Jacksonville International Airport (LAN) (4.29)  mi
  • Sonny's BBQ (0.13)  mi
  • Tunis (0.17)  mi
  • Krystal (0.23)  mi
  • Checkers (0.24)  mi
  • Chan's Chinese Restaurant (0.24)  mi
  • Dunkin Doughnuts (0.25)  mi
  • Papa Murphy's Take 'N' Bake Pizza (0.25)  mi
  • Cicis (0.28)  mi
  • New China Restaurant (0.31)  mi
  • KFC (0.37)  mi

TripAdvisor Ratings

Wow! Very dirty, broken outlets, cockroaches....
January 10, 2018

I booked this hotel at the last minute for a trip to Jacksonville to see a football game. It was located just south of the airport and a 15 minute drive from downtown. They advertised weekly rates and it seems as a lot of people live in the hotel. The staff was very nice. The hotel is just run down. The beds were actually comfortable. The hallways looked and smelled like a war zone. It said non-smoking, but there was quite an aroma coming from some rooms. Many of the lamps and outlets didn't work and a cockroach ran out of the bathroom has we were leaving. It was only $56 per night thought. The neighborhood isn't the greatest either. Panhandlers in the Publix plaza down the street. There was a nice seafood restaurant nearby, thought.

People need to look for the good ...
January 02, 2018

So many bad reviews! This place is not so bad. It's decorated nicely. Even the bed frame is a nice wood modern frame so you don't have all the squeaky. LOL. The only problem I had was the smell of smoke, cigarette smoke I smelled the entire time I was in the room, even though it was a non-smoking room. I think it was coming through the vents from maybe somewhere else. It even smelled in the hallway. Other than that terrible smell constantly, the place is not so bad. The walls are paper-thin, so you can hear just about everybody walking past and opening and closing doors. But for the price, it's nice.

Unsavory people..felt unsafe
October 15, 2017

Left by 11pm ..actually fled was that uncomfortable with the unsavory clientele which got worse as the night dirty..staff nice but they were apparently also insecure. Parking lot filled later with half dressed mostly men.. Was NOT safe

September 15, 2017

My daughter and I recently stayed at this Red Roof Inn at Cruise Port on Hart Road, due to having to evacuate due to hurricane Irma, and most motels were booked solid. We selected this motel as it was pet friendly. The floors in the room had no carpeting, and the floor was extremely gritty and dirty. Motel staff was accommodating, helpful. Our room was changed to the lower floor, as I am handicapped and there was a ramp to utilize to get to the room, instead of just steps. There were questionable people prowling around at the parking lot when we arrived, so we had to unload everything from the vehicle for fear of theft. Stay away from this motel, if at all possible.

HORRIBLE - DO NOT stay here!
September 14, 2017

If I had the ability to give this place 0 stars, I would. Believe the negative reviews that folks have said about this place. It's all true. We were traveling back to our home in Florida after Hurricane Irma and I booked this place online because it was the only place available that allowed pets. What a nightmare. We arrived at 1:30am after driving for 12 hours. There were some very unsavory characters milling about in the parking lot which made me very nervous. Cars came and went after a brief chat with these individuals, which indicated to me that there were drug transactions taking place. We parked our cars under the flood lights, hoping that would be enough of a deterrent to keep people from breaking into them. The place was FILTHY. The filthiest place I've ever seen. The halls reeked of marijuana. The room was also filthy. The TV was on when we got there, indicating that someone had been hanging out in our room prior to our arrival. We were on the 3rd floor and had to schlep all our stuff up 3 flights because there was no elevator. We were in our room about 15 minutes, when all of the lights outside went out - ALL of them. The parking lot was pitch black. Despite the fact that we were totally exhausted, we decided to leave and just sleep at a rest stop. DO NOT stay at this hotel. I am going to write a letter to Red Roof and let them know about our experience. I've been staying at Red Roof Inns for 30 years, and some of them are better than others, but I have never seen one as bad as this place. It gives Red Roof Inn a bad name, in my opinion. If I were them, I would disassociate this place from the chain.

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See Terms & Policies

Check-in Age: 21 years or older

Pet Policy: One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet.

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