(78 Reviews)Ready to book? Give us a call at 1-937-505-5940.
(78 Reviews)
After asking for a cleaner room, we still found it very dirty as if the floor had not been cleaned in a very long time. Pieces of paper and trash left by the maid in window sills and on the floor. The sink was not clean, coffee and tea water Luke warm. We’re done with Red Roof period. They do not inspect their motels!!!
The staff was incredibly friendly. My room was cleaned and it was spotless. I usually have terrible mold allergies that flair up in hotels but not here. It was so clean! Kaylee checked us in on the evening of March 2nd. Very friendly and helpful. She was juggling a lot and it was busy but she handled it like a pro. Jamie and Brittany checked us out on the morning of March 3rd. They were friendly, helpful and courteous, too. I will definitely be staying here on my next trip thru Kentucky.
Staff was wonderful especially Jamie shes great at what she does and I believe she should get a raise. Seems like her and her whole family keeps this place goin. Made my stay much less difficult even when I was goin through it
I started my trip with a reservation by calling Susan soft spoken sweet tone on the phone she went over my reservation 3 times because I kept changing things on it (beds, needed a microwave, bottom floor) she even gave me a room number. I arrived 2 days later and it was Susan who checked me in also. I believe it was Susan's mother held the door for us when we was bringing in our belongings. Then..... The next morning I met Linda and her husband. Night and day experiences. Linda's clothes didn't fit no masks very loud her and her husband were fighting in the office. Then to no surprise at all Jamie is her mother. Jamie was supposed to bring me towels and didn't Jamie told me "due to the virus" we aren't not allowed to clean your room during your stay. I asked for new liens I'll do it my self. Never received those either. I'll call next time to see who's on all shifts when I stay there again. Which won't be for awhile!!!!
This hotel is in the worst condition of all the hotels I have stayed in for many years, with the exception of one in NC 40 years ago. The yard / lot was littered. The dumpster was overflowing and had trash heaped all around it. The door in my room was in bad need of re-painting, floor had paint spots that should have been removed, bed was in need of replacement, sloping off towards the wall on one side. The door at the end of the hall leading outside was in dire need of repair and painting. After my first night, I asked that the room need not be cleaned, only that the towels be replaced. The towels were not replaced, nothing at all was done, not even the trash was taken out. The only thing good to report was the friendliness of the staff at check in, and the luke warm coffee in the lobby. After first entering my room, I would not have stayed except that it is the only hotel in the area that accepts pets. I was disgusted with the general condition of the property.
