Red Roof Inn Durham - Duke Univ Medical Center Red Roof Inn Durham

1915 North Pointe Drive, Durham, NC   Directions
(213 Reviews)
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Hotel Overview

Red Roof Inn Durham – Duke Univ Medical Center is one of the best budget hotels in Durham located off of I-85 near downtown Durham. We are not far from Duke University, North Carolina Central University, the University of North Carolina, PNC Arena, Carter Finley Stadium, Bennett Place, the Museum of Life and Science, Reynolds Coliseum, William B. Umstead State Park, the North Carolina Botanical Gardens, Durham Performing Arts Center, Raleigh Durham International Airport (RDU) and Duke University Medical Center. We offer our guests free Verified Wi-Fi, an expanded cable package and free coffee in the lobby. Red Roof Inn Durham – Duke Univ Medical Center is a 100% smoke-free, pet-friendly hotel.

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This Red Roof in Durham is not far from the campuses of Duke University, the University of North Carolina and North Carolina Central University. While you’re in town, enjoy a hockey or basketball game at PNC Arena, home to the Carolina Hurricanes of the National Hockey League, and the NC State Wolfpack men’s basketball team of the NCAA Division. Catch a football game at Carter Finley Stadium, home of the NC Wolfpack football team. Discover North Carolina’s Civil War history at Bennett Place. Hike creekside trails that weave through forests at William B. Umstead State Park or stroll through the greenery of Coker Arboretum and the floral landscapes of the North Carolina Botanical Gardens. Dive into the hands-on exhibits at the Museum of Life and Science, then end your evening with a live performance at the Durham Performing Arts Center. We are not far from the flights of the Raleigh Durham International Airport (RDU), the medical facilities at the Duke University Medical Center and the games at Reynolds Coliseum.

After you check in, check out the great amenities this 100% smoke-free hotel has to offer including free Verified Wi-Fi and expanded cable package for watching your favorite shows. Stop by our lobby for a free cup of hot coffee or tea and purchase a treat from our snack center. Enjoy a delicious meal at one of the restaurants within walking distance to our hotel. One well behaved pet per room is welcome.

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Key Amenities


100% Smoke Free
Kids and Pets Stay Free
Verified Wi-Fi

Hotel Amenities


Value
  • Free Coffee in the Lobby
  • Free Expanded Cable
  • Free Long Distance
Convenience
  • ADA Accessible Parking
  • ADA Accessible Rooms
  • Elevator
  • In-Room Coffee - Select Rooms
  • Microwave - Select Rooms
  • Mini-Refrigerator - Select Rooms
  • Portable Cribs Available
  • Restaurant within Walking Distance
  • Snack Center
Transportation
  • Free Parking

Nearby


Attractions
  • Duke University (2.09 mi)
  • Duke University Medical Center (2.83 mi)
  • Bennett Place (2.83 mi)
  • North Carolina Central University (3.96 mi)
  • University of North Carolina (10.95 mi)
  • Carter–Finley Stadium (19.80 mi)
  • North Carolina State Fairgrounds (20.24 mi)
  • Entertainment & Sports Arena (23.07 mi)
  • Reynolds Coliseum (23.07 mi)
Airports
  • Horace Williams Airport (IGX) (10.90 mi)
  • Raleigh–Durham International Airport (RDU) (12.81 mi)
Restaurants
  • Rudino's Pizza & Grinders (0.48 mi)
  • Golden China Restaurant (0.47 mi)
  • IHOP (0.10 mi)
  • La Cacerola Cafe and Restaurant (0.55 mi)
  • The Dog House (0.58 mi)
  • Hog Heaven Bar-B-Q (0.23 mi)
  • Pad Thai Restaurant (0.21 mi)
  • Popeyes Louisiana Kitchen (0.21 mi)
  • Starico El Taco (0.24 mi)
  • Bojangles' Famous Chicken 'n Biscuits (0.28 mi)

TripAdvisor Ratings


Excellent service
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August 17, 2018

The entire staff was excellent and very helpful day and night but especially third shift Miss Phyllis was an excellent employee that I have to give recognition to and I hope that she receives this and it is and knowledge for her excellent customer service especially at that time of night working 3rd Shift can be hard which she gave you first shift Top Notch customer service I am returning again this month because of the excellent staff that was at this location especially Miss Phyllis

Not the best area at night but a nice clean hotel.
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July 20, 2018

The room was clean, and looked recently remodeled. Only down point was the fan cover was off in the bathroom. I'll assume this is some idiot who was trying to smoke inside the room but there was a lot of dust accumulation on the fan itself. Front desk staff was pleasant, but I had called to ask for no service. Housekeeping actually attempted to enter the room after I verbally said through the door no service. I had to yell it as the door cracked and was answered in a rude manner. Even though I was on their list for no service they proceeded to return after I went to lunch and left me with no towels. The front desk was apologetic and provided new towels. Checkout was trouble free. I'd return based on price and accomodations but would appreciate better communication between staff.

Understaffed with nobody in the office, very long check-in wait time (30+ minutes)
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July 04, 2018

The rooms here are decent. OK room coffee, good for a motel. The management at this particular motel does not provide enough staff for decent customer service. We came at 1PM and waited outside of a locked lobby for the manager to tell us to come back later, indifferent and dismissive our our request. We came back later at night and had to wait for over 25 minutes for someone to come unlock the lobby door and check us in, with no way to contact anyone. The sign said "helping a guest, back in 10 minutes". There were four other customers waiting outside when the employee returned. They were very polite, so the problem is with understaffing by management it seems, unless the employee was taking a break... No telling.

Super nice rooms, SUPER HIGH CRIME STAY AWAY MANAGEMENT HAS TO BE INVOLVED
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July 03, 2018

The rooms and property were amazing. It was obvious that it'd been renovated in the recent past. WARNING: This place is crawling with petty crime, and as far as I can tell, management is probably involved. From prostitution to drug deals in the parking lot and out of at least two rooms that I saw happening myself, this place is a crime bonanza. Like the motel I am in now, there should be a password given to each customer. There's even a little card showing you how to get online. I didn't have to do that because someone in management lifted that safety (I confirmed with with Red Roof Inn IT department) so that street thugs could gain access to their internet for one purpose, to try to get you to lower your security so they could get bank account info, etc. It also happened with my phone. Petty street thugs trying to get me to download some "multimedia message", texting my phone over and over and over to the point I couldn't even use it. Funny thing? And I'm not accusing, I'm simply stating fact. I asked to speak to the manager about it, she pulled some bait and switch how the internet works there and why they don't need a password, actually showing me the card and the toll free number to call. I was afraid to call right away, so I waited until I left. THERE IS SUPPOSED TO BE A PAS S CODE on the internet, via a webpage the card says to go to and follow instructions. There IS no pass code, and the general manager knows it. I don't know how far she's involved, but let's just say this. When I complained about it and said something criminal was going on, showed her I didn't need to sign into the page to get online, showing her people at the edge of the property using the signal, phishing for ino... After our private talk IN my room, nobody else but my best friend and dog present. Oddly enough, it stopped. When It happened again, the girl at the desk said she'd call the general manager. Low and behold it stopped within 10 minutes. THIS PLACE IS A BED OF CRIME. DO NOT BOOK HERE! Before we left, a woman who lives in a room, and her son (whom I saw deal drugs from a distance of less than 5 feet on several occasion when I took my service dog out) got into a fight and the police had to be called. AMAZING that they didn't do a search.

Okay for a night.
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June 21, 2018

The hotel was not the cleanest. Derek at the front desk was nice and professional. The lady sitting at the desk the morning of Wednesday June 21st was speaking so loudly on her personal cell phone and really couldn't be bothered. Okay for one night stay especially given the price but probably won't stay longer

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See Terms & Policies

18 years or older

Pet Policy:  One well-behaved family pet is permitted, at no additional charge.  Pet must be declared during guest registration and kept on a leash when outside guest room.  In consideration of all guests, pets must never be left unattended in the guestroom.  When you walk your pet on property, please be considerate and clean up after your pet.

This location requires that all guests who are checking- in must have both a valid driver's license as well as a valid credit card.Guests will be able to pay cash during check-out, however a credit card will be authorized upon check-in and it may take up to 14 business days for the authorized amounts to drop back into cardholders account.

Safe Usage Fee of $1.50 + tax per night will be added at the hotel.



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