Red Roof Inn to the Rescue!
On February 24, 2021, I was getting ready to check out of this hotel. As an OTR truck driver for USXPRESS I had been staying at this hotel fir the past 2 days while my truck was in the shop for repairs. It was a particularly difficult time for me as I was physically tired and frustrated because my company had just informed me that I needed to completely empty my truck in order to have the repairs done. This was going to be an enormous task that was seriously compounded in difficulty because of severe weather and freezing temperatures that week, plus it would not stop snowing. I was in the hotel lobby checking out and getting ready to head to the local U-Haul storage facility to move my stuff from my truck. As I was standing there at the counter finishing my transaction I was telling the kind desk clerk my dilemma, she was so patient and kind. As I was telling her my story other people were standing their listening to me, and one of them was the general manager, he asked me how much I was going to pay for the storage unit at I-Haul, I told him it was going to be 125.00 for a month, and to my surprise he asked me if I’d want to just continue to rent the room I had been in for the past days as a store room for all my stuff. YES!!! What an answer to my prayers! I was so grateful for the kindness of the hotel staff, it took me 2 more days to completely empty my truck but I got it done and my stuff was safe secure and dry! Thank You Red Roof Inn Utica for taking such great care of me in the dead of winter!! You rock! I wish I could give you 10 stars!!! Dina McKinney Semi truck driver