Looking for a good motel, keep looking
Staff was unfriendly, we must have woke the guy up when we checked in. The door to our bathroom only had 1 hinge that worked, the room smelled bad. They won't let you in the lobby at all. We won't be back
Red Roof Inn Hagerstown - Williamsport, MD
Directions
(177 Reviews)Check in time
Check out time
Ready to book? Give us a call at 1-937-328-1638.
Key Amenities
Hotel Amenities
Value
- Free Expanded Cable
- Free Long-Distance Calling
ADA Amenities
- ADA Accessible Parking
- ADA Accessible Rooms
- Communication Assistance Available: TTY & Bed Shaker
Convenience
- Airport within 10 Miles
- Coin Laundry
- Portable Crib/Play Yard Available
- Restaurant within Walking Distance
- Snack Center
Transportation
- Limited Bus/Truck Parking Available
TripAdvisor Ratings
(177 Reviews)Don't be cheap, stay somewhere else
We have stayed here several times in the last couple of years. but it's going downhill. We checked in and were given room 249, upon entering the room, there was a dead cockroach on the desktop, walked in further and found 2 more. I picked up the phone and called the front desk. She said she was sorry and had us come back for another room. This time we were in 150, no dead bugs, but that floor sure wasn't cleaned for weeks. There were dust bunnies everywhere and globs of hair. There was no way these rooms were cleaned per covid standard at any point in time!!! Totally disgusting and not worth the $70. I didn't have time to argue or try for yet another room because we needed to be somewhere. At no point did she offer a discount. I will not be staying there again.
Poor customer service and unaccommodating
I tried to add my travel companion's name to the reservation, since she was arriving 3 hours before me. They absolutely refused to add her name. She ended up having to get a second room, so she could shower and recover from riding 80 miles on the C&O Canal trail. They would not cancel my initial reservation, and I was charged for an unused room. I contacted Expedia, to attempt a refund, but despite their assistance, Red Roof refuses to refund my money.
Clean, cheap, comfortable
It feels weird giving a 5 star review to a Red Roof Inn, but other than a night in a hostel, this was the cheapest place we stayed when we rode the GAP/C&O trail last Oct. Even if you add the cost of breakfast at the Waffle House next store, it was still a considerable savings over most nights. At those prices, all you epect is clean rooms with comfortable beds -- which we got. The friendly staff was bonus. If you're riding the C&O trail and can't afford a B&B or hotel every night, stay here if you're stopping in Williamsport. It's conveniently located with lots of places to get dinner within walking distance, and a waffle house next door ifyou're in a hurry for breakfast. The staff was helpful and accomodating, but you should probably tell them you're riding when you make your rez -- just to be sure to a ground floor room.
Good Accommodations
We find Red Roof Inns to be very convenient and economical for overnights while traveling. We appreciate our dog staying free. This location was clean and spacious and the desk staff was very friendly. Coffee and tea are available in the lobby but no breakfast of any kind.
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