Because I travel with pets, I have been a faithful Red Roof customer. Not anymore.
I know this I'd a budget hotel, but when linens have urine and blood stains on them, Throw them away!
The Greenville Red Roof is the perfect setting. In the woods, easy access to 85 and 276. A tucked away little haven for prostitutes and drug dealers.
The rooms appear to be subsidized by Health and Human Services. I am about to call the police for a welfare check on the room next to mine as the adults-3-are "partaking" in the car and I have not seen anyone check on the baby. And they cleaned out there car in the parking area: dirty cigarettes, beer cans and dirty diapers.
The guest in the back of the building are on the upswing, very evident that the rooms are for ex addicts.
Everyone deserves safe, clean affordable housing.
RED ROOF WHAT ARE YOU?
Hotel or halfway house?
TERRIBLE EXPERIENCE.
The BEST Customer Service
Fri Aug 14, 2020
This is the first review I've made even though I've stayed at 5*s and 1*s throughout the world.
Only reason I'm doing this is that people will always place negative reviews, but rarely will voice their positive comments. Just human nature.
I called Red Roof Greenville and asked for several specific requests to Ben at the front desk.
I requested a 1st floor room due to physical issues, but also asked for a room that faces inward since they had two buildings available on the property.
To make my request even more difficult, I requested a room with a single King bed with microwave and refrigerator. Then, I topped off my requests with an early check-in as I'd be arriving around check out time.
Ben told me he would monitor the availability, but due to their Covid 19 issues with cleaning, I should check back with hourly and he would let me know. I did and about 11:00 am he told me he had the exact room I needed and would hold it for me.
To anyone visiting Greenville, this motel is located with quick access to Downtown Greenville and the technology center ICAR. For a "budget" motel I'd highly recommend it do to front desk support, cleanliness and access to Greenville and surrounding areas.
Great staff
Wed Jul 1, 2020
the staff is great here but the cleanest of the room is something else. When I walk on the floors my white sock they turn black. They need to spend time on cleaning floors and wipe down. The ac was dirty, hadn't been clean for ever
Great customer service
Sun Mar 8, 2020
Stephanie was very helpful during my stay would definitely stay here again rooms are nice good location very Central to every where I needed to go. Sheets were clean bathroom was very clean tv is nice bed was comfy
Thankful!
Fri Mar 6, 2020
I would highly recommend this place to anyone. They went above and beyond to fix what hotel.com had messed up in the middle of the night. The general manager puts customers first and was super understanding. He personally came to the room and resolved the issues that were of no fault of his own. Most people are rude and have poor customer service but this place is a 10 star. The ladies make sure its super clean, cozy and exactly what anyone would hope for. Check them out. Thanks again guys!
